I’m sorry you feel that way

by James Murphy

I had a brief chat with Ed, Troy and Paulina on Heart Radio through the week about apologies.  We talked about the idea that saying ‘I’m sorry you feel that way’ is not really an apology and how, if you are apologising, you need to take on responsibility for the bad thing you’ve done.  It was a nice warm up for the sorts of things Kate Beeching and I will be exploring in our colloquium ‘Just how sorry are you, mate?’ at the iMean 5 conference next week.

What do you think is important to do when apologising?  What features make a bad apology?


Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s